Job Title: Assistant Manager/Dy. Manager – Wellness Centre
Location: Hyderabad, India
Job Overview:
We are seeking a dedicated and dynamic Assistant Manager/Dy. Manager for our Wellness Centre in Hyderabad. The ideal candidate will play a key role in managing operations, maintaining high service standards, and ensuring a positive customer experience.
Key Responsibilities:
- Oversee daily operations of the Wellness Centre, ensuring efficiency and customer satisfaction.
- Develop and implement strategies to improve service quality and client retention.
- Manage a team of wellness professionals, providing guidance and support.
- Ensure adherence to health and safety regulations within the facility.
- Monitor financial performance, including budgeting and cost management.
- Collaborate with marketing teams to promote services and attract new clients.
- Resolve customer complaints promptly and professionally.
Qualifications and Skills:
- Bachelor’s degree in Business Administration, Healthcare Management, or a related field.
- Proven experience (3+ years) in wellness, healthcare, or hospitality management.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to manage budgets and operational costs effectively.
- Customer-focused mindset with problem-solving abilities.
- Familiarity with wellness industry trends and practices.
Benefits:
- Competitive salary package.
- Opportunities for professional development and career growth.
- A supportive and innovative work environment.