Credit Control Executive

Bachelor degree

Key Responsibilities:

1. Debt Recovery & Credit Control

• Proactively work on recovering bad debts, especially aged outstanding amounts.
• Implement strategies to minimize overdue payments and ensure credit limits are maintained.

2. Monitoring Outstanding Accounts

• Track daily outstanding accounts and ensure adherence to predefined credit limits.
• Maintain detailed records of all outstanding payments and account aging for both companies.

3. Customer Visits & Relationship Management

• Conduct customer visits when necessary to resolve payment issues and discuss outstanding invoices.
• Build and maintain professional relationships with clients to ensure timely payments.

4. Follow-Up & Communication

• Regularly follow up on overdue payments via calls, emails, WhatsApp, and in-person meetings.
• Use a polite and professional approach to remind customers of pending dues.

5. Reporting & Documentation

• Maintain accurate records of payment schedules, recovery efforts, and outstanding debts.
• Prepare and submit regular reports on collection progress and escalate critical cases to management.

6. Target-Based Incentives

• Achieve monthly/quarterly debt recovery targets set by management.
• Earn performance-based bonuses for successful collections, especially for aged debts.

Qualifications & Experience:

• Education: Bachelor's degree in Commerce, Finance, Business Administration, or a related field.
• Experience:
  • 2-3 years in credit control, debt recovery, or accounts receivable management.
  • Experience in the manufacturing, construction, or building materials industry is a plus.
• Skills:
  • Strong negotiation & communication skills.
  • Ability to build and maintain relationships with clients.
  • Proficiency in Microsoft Excel and other office tools.
  • Detail-oriented with multi-tasking ability.
  • Knowledge of credit control & recovery procedures is preferred.
• Additional Requirements:
  • Proactive, results-driven mindset.
  • Willingness to travel for customer visits when necessary.
  • Ability to work independently and under pressure.