Created date: 2025-10-09
Valid upto: 2025-10-18
Job Title: Head – Total Quality Management (TQM)
Location: Jamshedpur, India
Compensation: ₹15,00,000 – ₹18,00,000 per annum
We are seeking a senior professional to lead Total Quality Management (TQM) for a large-scale, high-volume manufacturing operation. The role requires designing and implementing a world-class TQM framework to ensure zero-defect products, minimize customer claims, and strengthen supplier quality. This is a strategic leadership role reporting directly to senior management with weekly visibility at the board level.
Develop and implement a robust TQM strategy across operations.
Drive first-time-right production to minimize rejections, customer complaints, and wastage.
Enhance supplier quality management for raw materials.
Collaborate with production, maintenance, and sales to ensure end-to-end quality assurance.
Institutionalize Lean Manufacturing and Six Sigma practices.
Benchmark operations against global best practices in process-intensive industries.
Build a culture of quality ownership across all levels through training and development.
Present weekly reports, dashboards, and improvement roadmaps to management.
Bachelor degree
Reduction in customer complaints within 12 months.
Continuous decline in factory rejection rates and rework.
Year-on-year improvement in First Pass Yield (FPY).
Stronger Supplier Quality Index and vendor reliability.
Zero non-conformities in internal and external audits.
Demonstrated cost savings through lean and defect-prevention projects.
Consistency in product performance and customer acceptance.
Increased training hours and workforce capability-building.
Impactful and structured weekly communication with management.
Engineering graduate (Mechanical / Industrial / Polymer / Production).
12–15 years of experience in quality leadership, preferably in auto parts, packaging, or other process-intensive sectors.
Certified in TQM / Lean / Six Sigma (Black Belt preferred).
Proven ability to lead large teams and drive cultural transformation.
Excellent communication and presentation skills with boardroom presence.