Job Detail

Hostess and Sales Assistant

Hostess and Sales Assistant

Alliance Recruitment Agency

Ahmedabad, Gujarat, India

Job Title: Hostess and Sales Assistant

Company Overview: A luxury chocolate and patisserie boutique, dedicated to offering world-class indulgent experiences with a focus on high-quality products such as chocolates, pastries, macarons, and baked goods.

Job Location:Ahmedabad

Job Type: Permanent

Contract Duration: Minimum 1 year, maximum 3 years

Qualification :

Bachelor degree

Primary Responsibilities :

Key Responsibilities:

  1. Guest Engagement

    • Greet customers warmly upon entry and offer personalized product recommendations.
    • Build rapport with regular customers and ensure a welcoming environment.
  2. Product Knowledge

    • Develop a deep understanding of the boutique's product range, including chocolates, pastries, macarons, and bakery items.
    • Describe ingredients, flavors, and the craftsmanship behind each product to customers.
    • Stay updated on seasonal products, limited editions, and new launches.
  3. Sales and Upselling

    • Assist customers with product selection and recommend complementary items to enhance their experience.
    • Process transactions, ensuring that items are beautifully packaged.
  4. Presentation and Display

    • Organize and maintain product displays to ensure they are aesthetically pleasing and well-stocked.
    • Help set up displays for seasonal promotions and special events.
  5. Customer Service Excellence

    • Address customer inquiries and concerns with professionalism, ensuring a positive resolution.
    • Provide information about additional services such as gifting, catering, and delivery.
    • Handle packaging orders with care, ensuring high standards of presentation.
  6. Cleanliness and Hygiene

    • Maintain a clean and organized workspace, adhering to hygiene standards.
    • Follow food handling protocols to ensure safety and quality.
  7. Team Collaboration

    • Work closely with the store manager and other team members to ensure smooth operations.
    • Attend team meetings and training sessions regularly.
    • Assist colleagues during busy periods to ensure prompt service.

Job Timings:
Shifts vary (morning and evening options available).

Eligibility Criteria:

  • Good communication skills in English and Hindi or Gujarati.
  • Well-groomed and presentable.
  • Previous work experience is preferred but not mandatory.
  • Candidates must be fit and healthy.

Compensation and Benefits:

  • Salary: To be determined.
  • Meals: Lunch, Hi-tea, or Dinner (depending on shift).
  • Accommodation: Assistance provided for candidates relocating to Ahmedabad.
  • Transportation: Not provided.
  • Perks and incentives: To be discussed during the interview.

Location

: Alliance Recruitment Agency

: 3 To 5 Years.