Job Description – Housekeeping Manager

Job Title: Housekeeping Manager
Department: Housekeeping
Location: Monrovia, Liberia
Contract Duration: 2 Years
Experience Required: 2–5 Years
Salary Range: USD 800 – 900
Vacancies: 1
Fresher Considered: No

Role Overview

We are seeking an experienced and detail-oriented Housekeeping Manager to oversee the housekeeping team and ensure the highest standards of cleanliness, hygiene, and service across guest rooms, corridors, and public areas. The role requires strong leadership, organizational skills, and the ability to maintain operational efficiency while delivering excellent guest experiences.

Roles & Responsibilities

Supervise and guide Room Attendants to maintain top cleanliness and tidiness standards.

Ensure staff adhere to grooming, punctuality, and professional conduct requirements.

Conduct daily staff briefings and represent team in departmental meetings.

Assign room allocations and extra duties based on operational needs and check-in/out flow.

Inspect guest rooms, service areas, pantries, corridors, and emergency staircases daily.

Monitor and maintain housekeeping supplies, equipment, and inventory.

Ensure VIP rooms are properly serviced and ready for inspection.

Handle guest requests, complaints, and loan items promptly and professionally.

Report discrepancies, damages, maintenance issues, or suspicious activities.

Uphold hotel rules, health & safety, hygiene, and fire safety regulations.

Support spring cleaning and other special housekeeping projects.

Maintain accurate inventory records for supplies and timely reporting.

Perform additional duties as assigned by management.