Post - Sr HR Manager
Location - Dar es salaam, Tanzania
We are looking for someone very good who can take effective control of this department and implement + maintain the necessary HR responsibilities.
POSITION PURPOSE: Organize and manage the operations of the Human Resources Department. Ensure
that the Human Resources functions guide, support and align the Company’s Culture with the
Organization’s vision & Mission. This includes responsibility for the functions of Recruitment, Induction,
Training, Development, and Separation of associates as per the HR cycle. It also involves Policy
Administration, Industrial Relations, Salary and Benefits programs, Safety, Employment Contracts,
Records, and Organizational development initiatives.
1. Recruitment and Selection:
Maintain up-to-date recruitment progress reports, talent database, and all related staffing
communication.
Process all recruitment requests in an effective and timely manner.
Work with the Country Manager/Managing Director to improve recruitment in ways
to minimize future staff personnel problems and turnover.
Manage orientation programs for staff and also present HR policies and procedures at
the staff orientation; and ensure that all staff and new hires who arrive after the
orientation are made aware of relevant policies and procedures.
2. Human Resource Information System:
Monitor timely updates of personnel records (personal details, position, salary,
appraisal outcomes, leave records, training, and awards).
Liaise with other departmental heads to understand all necessary aspects and needs
of HR development, and to ensure they are fully informed of HR objectives, purpose,
and achievements, and are updated on any new policies/procedures.
3. Performance Management System (PMS):
Develop and implement an effective system of staff performance evaluation, and link
the results of that process to salary review, performance targets, promotion, training,
and, where appropriate, termination and replacement of employees.
In conjunction with the Country Manager & Managing Director, assist in establishing
a similar process for the evaluation of staff and other heads of the department.
Review employee bi-annual feedback and develop/amend any policies/procedures, if
deemed necessary.
4. Compensation and Benefits:
Assist the finance department in payroll administration by providing input
concerning attendance, overtime, increments, special payments, etc.
Provide information to all employees regarding their entitlements.
5. Training and Development:
Generate policies and procedures for continuous identification of training needs of the
staff.
Organize appropriate training programs for employees
Follow up on all training activities and make suggestions for deployment to enhance
the utility of the staff.
6. Employee Relations
Handle complaints, disputes, and grievances of all employees.
Foster a conducive working environment through employee relations activities and
communication.
Conduct exit interviews with employees leaving The Company and provide feedback to their
supervisors.
Develop THE COMPANY's Welfare policy.
Creates a work environment aligned with the Company’s culture
7. Rules and Regulations
Review the HR Service Manual/Handbook regularly and update it with any new policies
and procedures as per the law of the country, and communicate to employees.
Maintain awareness and knowledge of the latest HR developments (including visa
laws/salary/others), and communicate to relevant employees.
8. Any other tasks that may be assigned.
9. Reporting:
The Human Resources Manager reports to the Country Manager or in his/her absence the
Director.
Bachelor degree
SUPPORTIVE FUNCTIONS:
Employee satisfaction and retention
Achieve goals for candidate and Manager satisfaction
Recruitment success (time to fill open positions, length of tenure, employee performance etc)
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
Stand-Up and/or One-On-One Training
Skilled in the use of techniques and strategies required to deliver training material in group and one-
on-one settings.
Performance Management, Supervisory
Demonstrate ability to relate to, communicate with, and motivate employees to sustain high
performance and quality levels.
Coaching
Develop and guide others in professional growth and performance enhancement through assuring
clarity of goals, employing reflective listening skills, and facilitating the generation of options and
action planning.
Budget Management
Still in developing and adhering to the department budget.
Facilitation Skills
Maximize the effectiveness of meetings by using processes and methods (such as brainstorming,
coaching, problem-solving, and process improvement) to identify meeting goals, encourage
participation, minimize disruptive behavior, and keep focused on the task.
Planning
Skilled in determining whether tasks should be attempted, identifying the most effective way of
completing the task, and preparing how to overcome unexpected difficulties.
Meeting Management
Facilitate effective meetings by clarifying and accomplishing meeting purposes and outcomes,
building agendas, identifying expectations, managing time, and dealing with differing personal
behaviors in information sharing, brainstorming, problem-solving, decision-making, and action
planning settings.